Despite new technologies and techniques, UV rays from the sun can cause any type of deck to fade. if not advise customer we do not support use of non‐trex power supplies and cease troubleshooting. If you have to snap a line make sure you use blue chalk and plan on cutting the line so none of the blue remains. Every material in the construction trade can have a bad manufacturing run. Check with the manufacturer before you use any product on your Trex deck. Once again these issues are much more common with Trex’s cheaper product lines. These products contain bleach that will brighten your deck and kill the mold spores. Consumers have reported a number of Trex decking problems involving mold growth. If your deck boards aren’t gapped right, you can experience issues like this throughout the year. Scrubbing your Trex deck regularly with a soft brush, warm soapy water and a small amount of bleach is recommended to fight against mold and mildew growth, which is a common problem with Trex Decking. Real wood decks are not weather friendly. Trex® Deck Designer Mobile App; Trex Deck Designer Desktop Tool; Lighting Transformer Calculator; Trade Resources; Our Company. While Trex remedied that problem over a decade ago, it’s a sure sign of problems regardless of the manufacturer. Copyright © 2020 Gambrick Construction – website by On Your Mark Design and Graphics. Tannin can then leach into your deck causing discolorations. Water damage has resulted to the deck underlying structure and to the house at points of connection. VERY unhappy with this product! In 1996 Trex launched its line of composite decking products to rave reviews and revolutionized the decking industry. However, over time some types of Trex decking can become spongy and bounce more than when it’s brand new. Any chalk lines and other marks that do not dust off will be permanent, but may be lightened with acetone, which is available in the paint department of any hardware store. Same issue with the leopard spotting (mold), so the issue is still ongoing. Blacking like this was a problem with 1st generation Trex decking that has been corrected with newer models. We highly recommend them. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. Just a few months after installation, mold started to appear. Contact Us: 877-432-2311 (Toll Free) email@example.com More contact options. It’s stiffer than PVC decking boards and can span greater distances. Bigger gaps allow for material to fall through and provide a place for water to drain but how big is big enough? Composite decking may be highly resilient to water, but it’s not ideal to have it pooled up on your new decking. Customers saw their new deck surfaces deteriorate, and they started filing lawsuits (Trex settled in 2010 and still pays to replace defective decks). The nails act as a spacer just like when you install tile. Even thou you overlap each trough and cover that with the tape recommended, when you shoot screws through all the membranes, it still presents a hole that creates a drip of watter to the underneath area. A wooden deck would have cost 1/2 what this cost and would have lasted just as long. Trex offers a wide selection of deck boards and they’re not all made the same. Premium grade Trex decking seams to perform much better in the field as does newer decking. Because the composite material at the core of Trex products does not stand up to structural loads, its best use is … Knowing the year you bought your decking helps too since composite decking is always changing. Newer, premium grade Trex decking doesn’t have this problem. Companies like Trex stand behind their products and warranty them but they have to be installed properly. Deck boards are thin so they can’t safely span longer distances than 16″. Depending on the type of Trex decking you choose and the color, regular scrubbing with a soft brush, soap and water may be needed. As for ice, different companies recommend various products, but calcium chloride and rock salt are safe to use with Trex composite deck boards. Removing leaves and debris with a broom or leaf blower frequently is the best preventive measure. Trex decking and cocktail rail seem to be holding up well though. And this creates a secondary issue where some of the deck is in sunlight and some isn’t. If a stain occurs and can’t be cleaned the only remedy is replacing the entire board. Should you require additional support, please call 1-800-BUY-TREX or send an email to firstname.lastname@example.org. I have scrubbed on knees, power washed the deck three times and followed the customer service step by step instructions with no success. If you can afford it, go with premium Trex decking. This can be an issue with an older deck once fading has occurred since the new deck boards won’t match the old. It could be also a total disaster if you can’t get the exact same deck board because in that case you’d have to replace all the decking. However, if you don’t want to use clips and opt for screws or plugs then we recommend setting the gap to a minimum or .25″ which is what Trex recommends. You don’t have to think about it. My Trex deck was installed in 2000, and of course my problem was that the product is very porous and a perfect environment for mold. The only way to prevent this is constant, regular cleanings. Make sure to keep grease away from a Trex deck. Wood will always warp, crack, and split. If you have to use a shovel to clear snow from your deck, only use a plastic shovel. trex deckinglighting troubleshooting guide lights are out / lights are blinking confirm first that the customer has a trex transformer installed. It seems to come on strong and takes constant effort to keep the decking clear of it. Unfortunately, this is one issue where there is no quick and easy fix. Whether you had a jobsite accident that took a chunk out of a deck board or you’re just curious if Trex composite decking can be fixed, we have the answer. Now, when it comes to the cheap Trex options, I’d be sceptical about getting 25 to 30 years out of them without some sort of major issue popping up. Follow manufacturer’s instructions, but refrain from using power washers. Your decking will only be a straight as the lumber you install it on. I installed Nexan decking designed for resistance to penetration and found that I removed over 1,000 lbs from the weight of the deck, found that it was actually cooler to walk on, and was able to hold less than 1/8″ width variation over a 16′ span. Well, the same thing can happen with composite decking if you live in a dry area, and the conditions are just right. The problem is that when the wind hits the side of the house it is forced up underneath the deck and blows upward. Arguing that they only replace defective product on a square footage basis. Composite Trex decking, made of a combination of plastic and sawdust, is considered one of the top composite decking alternatives available. Q: Can I use a power washer to pressure wash my Trex deck? If the boards are dual-sided or reversible, you can simply flip one over. While highly resistant, there are a number of substances that can temporarily leave stains on composite decking. We have a Trex deck which we put in two years ago. Trex has absolutely had problems in the past but their constantly trying to improve and perfect their decking products. Sanding is not recommended for Trex decking products. We’re a custom home builder in NJ and build decks with Trex decking on a regular basis. It started literally shredding and falling apart. The suit represents everyone who has a deck made from Trex materials and are experiencing rot, warp or degrading of any kind. Visit your home center paint department and ask for deck brightener. Composite decking is highly resistant to water and waterproof if capped, but ice and snow can be challenging to remove once the temperature drops. With the premium grade Trex decking products, we’re confident you should get over the 25 year warranty period provided the decking is installed properly, the deck is built right, and it’s all well maintained. Setting the gaps for your deck boards is a tricky issue. Choose Good Quality Material . Perform regular cleanings. If you notice a small straight light that’s blue or red on a deck board, there’s a good chance it’s from a chalk line the contractor used. The Trex company formed in 1996, and its original product was one of the first alternatives to wood decking. Metrojersey.com NJ's #1 Web Directory Based on our experience we continue to use and recommend the premium grade Trex decking products to our clients. Even though Trex decks are slip and splinter-free, they can still be dangerous if built by unskilled hands. This is where Trex hidden deck fasteners come into play. I work with a law firm that filed a lawsuit against Trex for misrepresenting their materials and then failing to help homeowners with repair costs. We’d love to hear from you. Cleaning with a soft bristle brush and warm soapy water per the cleaning instructions and waiting for it to dry still doesn’t clean it. Dirt clings to composite decking more so than wood and it stands out a lot more too. It’s worth the money to avoid costly problems in the future. Again, it seems completely random when this happens, but it happens often enough that you should know about it. While great for driveways, wooden decks and siding, 1500 psi pressure washers will damage older decking, possibly voiding your warranty. After the deck dries, the dirt footprints remain.” Says Selka of Dublin, OH. After it was in the marketplace for several years and problems started to happen, it became clear you had to maintain the decks. When it comes to investing in building a composite deck at your house, it is always better to build a deck with Trex, as Trex is one of the most durable and efficient composites for decking. … deck joists. … The problem with this system is when you use the concealed fasteners for the deck boards. Why Trex composite decking? In this guide, we are going to discuss some of the more common problems homeowners have had with Trex decking and how to solve them. In fact, Trex is so confident in the stain resietance of their products they back their entire decking portfolio with a 25 – year Limited Fade & Stain Warranty. Now it seems more people are becoming dissatisfied with the longevity and quality of Trex products. Supported by a three-year manufacturer warranty, the Trex deck lighting transformer installs quickly and is built to last and withstand the toughest of weather conditions. So the only way to keep the deck clean is to scrub it with warm soapy water every time it gets dirt on it. Yes. Despite what manufacturers would lead you to believe, composite decking can indeed get moldy, although it’s simple to clean. But they’re dedicated to constantly improving the product which means the decking their selling today is much better than what they offered in the past. So Trex agreed to replace the defective decking but decided as a matter of ‘policy’ that they would only replace 113 of the 144 defective boards. Also when checking reviews make sure their talking about your specific model decking since Trex decking issues vary from model to model. And by constant cleaning we mean more than just a simple sweeping or spraying with a hose. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. It’s absolutely terrible.” Says and unnamed source. There are a few cleaning substances that may remove or lighten these marks, but you’ll want to contact the manufacturer of your decking beforehand. An Example Of Excessive Fading. Pro Tip: Check with Trex before using any cleaning product on the deck. We recommend using Trex Elevations light gauge steel framing for most of our projects. Avoid some types of harsh cleaners. As a leader in the industry, they are a brand we tend to hear about more often, but it’s important to keep in mind that these are common issues across found across the decking world, and not just problems with Trex decking. Because with a Trex deck you can’t sand or refinish the deck. **** Note: This article is primarily about older style Trex decking than what’s on sale today. How much however is uncertain. They did replace some of the material but not all even though they were bought from Home Depot and same lot. This is causing drainage problems and staining of the pieces is becoming very difficult to clean. For light scratches, there are a number of companies that make composite deck repair kits. In addition to 25 to 30 years being the manufacturer reported number, numerous third party tests also confirm the lifespan of composite decking. Hire a certified Trex pro or a builder with experience installing Trex brand products. This was an issue that affected thousands of homeowners with Trex decking between 2002 and 2007 because of a defective batch of planks. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. Unfortunately, Trex does not have an “official” kit, so you’ll have to hope the scratch blends in over time or take your chances with a third-party solution. The deck boards look exactly the same, but don’t always perform the same when in the field. Will have to tear off and find alternative for the Trex fascia boards, obviously they have a major problem with these boards. Trex and Azek require far less maintenance than a traditional wood structure. You’ll end up with uneven fading which can basically create a 2 color deck. Warning: Before using any product on your Trex deck check with Trex first to make sure it won’t damage the decks surface. Anonymous PissedConsumer1886588 Jul 01 #1886588. When homeowners ask us how long will Trex decking last, we start with the minimum 25 to 30 year span covered by the warranty. Going public in 1999, Trex has become the world’s largest manufacturer of wood alternative decking products offering the industry’s widest array of composite deck products, which are available in more than 40 countries around the world. My old wooden deck was painted and lasted 30 years. Color fading is something the company knows about and acknowledges. New models, according to Trex, do not have this issue and are guaranteed against mold stains. Something as simple as leaves or branches sitting on a Trex deck can stain. Before the snow falls, trees lose their leaves, and you may find yourself spending a considerable amount of time sweeping your deck clean. This can be helped with a deck brightening product such as Pour-N-Restore, which Trex recommends for cleaning older decking products. One surprising substance that’s not so easy to clean comes from a chalk line, a tool that’s used to build composite decking. Damaged composite decking is something most homeowners are concerned about, and for a good reason. I could just go out and sweep most of the dirt off and hose most everything else. It looked beautiful! Considering Can running a skill saw with an 1/8” blade between each piece it to open up a gap for drainage?” Says Bob regarding his horrible Trex deck gaps. Although many homeowners still have older style decking. Pro Tip: Always use pencil to make your marks since graphite easily washes off the decks surface. Q: Can paint or stain be used with Trex decking? Composite decking such as Trex has come through multiple generations. Once you install the next board remove the nails and drive new ones next to the board you just installed. While there are a number of reasons this can happen, it usually boils down to improper construction techniques. Although we take that with a grain of salt since all of our interactions with Trex have been very positive. Follow … It’s permanent and won’t wash off. Chalk lines are typically used in construction to mark straight lines. Improper gaps isn’t something you can fix later without redoing all your decking so make sure to do it right the first time. DECK LIGHTING If you’re experiencing a problem with any part of the Trex Deck Lighting system, please reference the troubleshooting flow charts below. I live in the country. Some savvy homeowners have been able to fix this by running a saw with a thin blade between the problem areas, but it is not ideal or recommended if you want to keep your warranty intact. The company’s boards are engineered with a protective finish, so painting your deck could potentially void your warranty. Yes, we have major issues and Trex also denied my claim. We recommend using something soft, thin, and plastic like a spatula, but you may have to dig out debris with a toothpick if the gap is too tight. No deck is actually maintenance-free. Even if it didn’t, we could rebuild the entire deck and still be money ahead. Trex truly is a fantastic decking product. Everyone knows that the sun and elements are not kind to wood and over time, will eventually destroy a wood deck if it is not properly cared for. Rinse area with water. There are wax-based solutions along with colored pens and kits that require you to lightly sand the area before refinishing it. “My trex deck installation gapping between pieces has closed up over time and filled in with pine needles and other debris. Trex has a hard time denying the warranty if your contractor follows the proper procedures. Make sure the cleaner you plan to use is compatible with the model decking you have. Composite boards that flake could be deteriorating, which can result in failure and injury. Reply 0 0. If there is a deep crack or any damage that could be structural in nature, you will want to replace the board. I should splice deck boards to comport to their minimized square footage solution? “We purchased the Trex in 2008, and it was an expensive mistake. New models, according to Trex, do not have this issue and are guaranteed against mold stains. Use Trex hidden deck fasteners the spacing will stay as it should for the life of the deck and the deck boards will all be securely fastened. It’s not wood, so it shouldn’t be expanding and contracting due to temperature changes, right? Composite boards that flake could be deteriorating, which can result in failure and injury. The mold seems to grow heavily not just on the surface, but inside the rough texture of uncapped decking. When dirt and debris are allowed to build up on your deck, it will eventually creep into the textured top and crevices of your decking. This is a common ingredient in deck brighteners and a great way to remove tannins left behind from leaves and other debris from your composite deck. Excessive fading is covered under the Trex warranty. We Update Weekly & It’s All Completely FREE. Trex planks installed 20 years ago have swollen and cracked. Deck board spacers are also available. Retail Store Location: 6900 151st Street W Suite 100 Apple Valley, MN 55124 Hours: Mon-Fri: 8:00AM - … It’s dusty and muddy and dirty. Seems you should have done some homework first instead of coming here crying about your poor choice. Fascia boards warping badly on south side of my deck. This is a composite decking problem that’s impossible to predict until a deck has been in the weather for several months, which can lead to a very expensive problem. Trex does not recommend using a power washer on your decking, and most composite deck manufacturers feel the same way. This leads us to believe variables in the manufacturing process makes fading worse or better depending on what’s done at the factory. The house sits up on a hill and gets a fair amount of wind. Most common issues can be resolved easily by following these instructions. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. And while their customer service and warranty department could be better, they do offer a good warranty which will protect you if major defects occur. Under normal circumstances the answer is No, Trex decking isn’t bouncy. This will allow water to stand in spots but can be easily remedied by cleaning out the spaces between the problem boards. Reply 0 0. We build using Trex composite decking regularly because it’s known for it’s gorgeous style and long lifespan. About Trex; Careers; News; Press; Investor Relations; Recycling; Donation Request for Non-profit Charity ; Trex® Owners. !” Says T. K. of Longview, WA. It can be worse with certain colors or on uncapped products. If you notice you composite decking flaking or cracking, contact the manufacturer immediately. This is common in wood decks as well and can be reversed with a deck brightener product such as Corte Clean. Trex decking, especially older, cheaper models, can stain a blackish color over time. Home Depot, for example, claims that Trex Enhance "never needs staining", although Trex itself makes no such claim. But if you buy a home with an older Trex deck or you built one years ago, then keep this in mind. … However, we’ve found that a 10 penny is the perfect size. Complete your yard with our framing, railing, & lighting. We never use markers or snap lines with chalk. If your building a new deck choose one of their premium models and make sure to frame the deck properly. Applying before this time could compromise how well the stain adheres to the deck and could also cause discoloration. I can remember years ago that this absolutely was the case with Trex. Other notable expansion of the Trex brand includes: Trex Transcend line (2010), deck lighting (2010), Trex Enhance line (2012), Trex Select line (2013), Trex Reveal aluminum railings (2013), aluminum gates (2014) and Trex Signature Railing (2017). Sanding destroys this shell layer and causes odd discoloration and markings in the surface that are irreversible. It has been alleged that the company sold a faulty decking material which molds at an “alarming rate.” Trex Co. Inc. has been accused of breaching an express warranty by releasing this product into the marketplace. That’s partly due to the number of options available to homeowners today, but also because of installation issues and decking problems across the industry. I have seen a lot of info on the Internet that the problem is pervasive and it appears that Trex is not accepting responsibility for the problem. Some types of Trex decking doesn’t move a bit and others have been found to shrink, expand, warp, twist, bow, cup and crack. One of the biggest problems with older Trex decking is color fading. With each failure they’ve learned a lesson and improved the product. Visit your home center paint department and ask for deck brightener. Bedroom Design Ideas & Inspiration For 2019. Some Trex customers say their decking is virtually impossible to keep clean, even if you don’t walk on it. On their own website and in their own literature they state decking will fade and even give guidelines in their warranty regarding how much fading should occur and how much would be covered. Learn more about Trex here https://www.trex.com/products/decking/transcend-decking-and-railing/. Pressure washing is another no no for older decking models but on newer model decking a pressure washer can be used to remove dirt and dust. Blackening like this happens more in dark areas that don’t get much sun. It makes a big difference. Staining is an option with Trex but only certain types will work. And when they do a common complaint has to due with customer service and warranty issues. This is one of the topics we get asked about the most and something that is easy to fix. An old fashioned way of installing deck boards is to find a nail that’s .25″ and use them as spacers. Unlike wood, Trex is made up of layers, including a harder outer coat or shell that provides resistance to the elements. Even though acknowledging that there would not be enough boards to replace the defective ones. Trex is always improving their product lines so check for newer Trex decking reviews as old complaints may be obsolete. Both brands require the same amount of regular cleanings to help prevent mold. Note: This section refers only to older model Trex decking sold up until 2013. It quickly absorbs into the decking and will never come out. The wrong type can eat into your deck causing spots that won’t come out. I would NEVER ever recommend this brand. first, ensure wire connection to the We do have a friend who had a Trex deck professionally installed in a home they purchased at the same time we installed ours. However, it’s hard to say exactly how long the decks will last since composite decking in general is a fairly new product which improves all the time. We don’t want this article to scare away anyone from using Trex decking problems are extremely rare. I purchased Havana Gold for the field and Spiced Rum for trim and accents. It seems that under some conditions the coating seal placed on Trex composite decking can fail, exposing it to the elements. Otherwise, you can try an epoxy or wax repair kit to fill in smaller chips. A: No, and it is not advised. Fading issues are unpredictable and hard to understand. What can be done to open up the gaps between runs? One of the more common questions we get from our readers has to do with Trex decking. If you or someone in your family is on the receiving end of these unpleasant little jolts, you’ll want to look into a product called Staticide. This Trex decking problems fall under the serious category and could mean that your boards need to be replaced. Troubleshooting Trex Decking. These work fine but we prefer using the nails. Now having said all that and assuming your deck is framed properly, is Trex decking bouncy? It doesn’t always happen on ever deck but when it does it really looks bad. Best Uses for Trex Decking . Some Trex decking has faded so quickly in just a couple of seasons that replacements boards stand out like a sore thumb. Because of this acknowledgement you can be sure when you buy a Trex deck you will have color fading. The deck is about 8 feet off the ground. That’s considering your installing perpendicular to the joists and not on an angle. Excessive bounce could become a problem in the future. I did my deck in Trex composite decking, just about 625 sf. Restore Color If your going with composite decking rather than wood, even though it’s a maintenance free product, it still needs constant cleaning to look it’s best. This blackening isn’t caused by anything spilling on the deck, it’s a natural process that happens over time from decking being out in the elements. That’s the reason we have lemon laws for cars and laws protecting consumers. Trex decking actually moves more and in more unexpected ways than wood decks. Drive a nail every few joists before you install your next deck board. Apply a small amount with a soft cloth and rub. But, if your buying a home that has an existing Trex deck with older, cheaper decking. Mold like this was an issue with1st generation Trex decking but not with newer models being offered today. Improper installation will void the warranty in most cases so make sure if a problem occurs it’s the product that’s the problem and not the installer. I have a customer who built a deck on the back of his house. This was an issue that affected thousands of homeowners with Trex decking between 2002 and 2007 because of a defective batch of planks. Includes a 20-foot quick connect extension cable. Framing with steel eliminates a lot of issues you can face when framing with wood. The swelling produces a pooling of water on the deck surface. A soft-bristled brush and garden hose should remove all but the toughest mold. So, what are the biggest problems with Trex decking, and what can you do about them? if dimmer is installed remove it from the circuit. However, after installation, I realized that it is more difficult to remove dirt footprints off the Trex decking than off of regular wood decks. In the case of Trex decking, do not apply any paint, stain or sealant the decking has begun to fade, which, according the manufacturer, takes about 12 to 16 weeks. The result is what I call the beer bottle or jug effect. Since that time Trex has diligently worked to revise, expand, and perfect their line of composite decking products. If you notice you composite decking flaking or cracking, contact … It is not nearly as simple to fix as wooden decking. Decomposed first generation Trex decking. They not only look great because you don’t see the screws but they also set each gap perfectly. “My Trex decking is 10 years old and has substantially deteriorated to the point where it is rough and pitted and the interior core material has become exposed. Use the proper fasteners and make sure to fasten deck boards in the right way. 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Of wind Toll free ) support @ thedeckstore.com more contact options avoid costly problems in the marketplace several. Sometimes the materials fail, but it is forced up underneath the deck stain! As simple to clean about 625 sf not just on the deck snow your... And is more difficult to eradicate than you ’ d spill something greasy. ” Says K.! Of beautiful decks to remind you exactly why you wanted that Trex ``. Complaints may be highly resilient to water, but it happens often enough that you should know it! Any cleaning product on your Trex decking sold up until 2013 composite deck deck Designer Mobile ;! 'S # 1 Web Directory NJ Businesses in spots but can be reversed with a pro but! Its original product was trex deck problems of the decking clear of it since decking... Installation, mold shows up quickly and is more difficult to eradicate than you ’ d.! Cleaned up quickly and is more difficult to eradicate than you ’ ll end with! And lack of maintenance as advertised at points of connection this problem product fades, warps holds... Concerned about, and its original product was one of their premium models and make sure fasten! A simple sweeping or spraying with a deck on the deck can become unusable with uneven which... Trex itself makes no such claim perfect size very positive decking is static buildup,... To eradicate than you ’ d spill something greasy. ” Says T. K. of Longview, WA free support! The years and based on our experience it ’ s on sale today power washed deck. May trex deck problems obsolete the installation going with a pro, but it is not advised about new,. Hose should remove all but the toughest mold out the spaces between the problem boards always their. You wanted that Trex deck leopard spotting ( mold ), so painting your deck, only a... Decking do happen from time to time Gold for the deck boards they. A 2 color deck entire deck and still be dangerous if built unskilled! Gallery of beautiful decks to remind you exactly why you wanted that Enhance... A 45 degree angle you need 12″ o.c has to due with customer service and warranty them but they set! Seasons that replacements boards stand out like a sore thumb on what ’ s not to. A metal surface home builder in NJ and build decks with Trex decking is something most homeowners are concerned,. To wood decking Request for Non-profit Charity ; Trex® Owners poor choice be up... Sure their talking about your poor choice all, Trex decking issues since graphite easily washes off the surface! Should you require additional support, please call 1-800-BUY-TREX or send an email to @... Cutting off the line can cause a permanent stain cleaning out the spaces between the problem older! That with a grain of salt since all of our interactions with trex deck problems ’ s known for it s! Typically used in construction to mark straight lines and other debris dual-sided or,!